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Use of Collection Information Any details collected from customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development. Storage of Collected Information The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at firstname.lastname@example.org. Access to Collected Information If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at email@example.com. Orders If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. Communications uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at firstname.lastname@example.org. You will be notified when any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party collects your personal information. Third Parties may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage. Security Policy uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments. • Payments are fully automated with an immediate response. • Your complete credit card number cannot be viewed by or any outside party. • All transactions are performed under 128 Bit SSL Certificate. • All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data. • eWAY is an authorised third party processor for all the major Australian banks. • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by . For more information about eWAY and online credit card payments, please visit www.eWAY.com.au
Delivery Policy After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via within working days; however if goods are unavailable delivery will take a little longer. If you wish to query a delivery please contact us at email@example.com.
Refund & Returns Policy If for any reason you are not completely satisfied with your purchase we will give you online credit from 14 days of the time you receive the goods. Please email us at firstname.lastname@example.org within that time if you are not satisfied with your purchase so that we can resolve any problems. This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier. DVD World will not be responsible for parcels lost or damaged in transit if you choose not to insure.
We offer the following payment options: AfterPay (Australia only), PayPal, Visa and Mastercard.
Important AfterPay information;
AfterPay allows you to complete your purchase now and make equal fortnightly payments.
Purchases can be made using AfterPay for values starting at $100 up to $1,200
AfterPay customers must; be over 18 years of age, have an Australian residential address and have a debit or credit card.
When completing a purchase using AfterPay for the first time you will be charged for your first instalment immediately. If you are an existing AfterPay customer your first instalment will be charged to you 14 days after the date of purchase. Once your purchase is complete a payment schedule will be provided to you.
For more information on AfterPay please visit: https://www.afterpay.com.au/terms
You must be 18 years of age to purchase any of our display/live swords, knives, throwing knives, bowies and folding knives.
Some of our products cannot be sent to certain states due to licensing issues. Please see our Terms & Conditions to see what can be sent to which states. It should not be taken as a definitive guide and if in doubt talk to your own weapons licensing authority in your state.
If you are Purchasing any weapons please send a copy our your Driver’s License/ Photo Id, that MUST match the Shipping and Payment details to email@example.com as well as your permit from your state. If we do not receive these your order will be cancelled and refund given.